Our Promise

We want you to be healthy, happy & satisfied.

Get a full refund for 1 bag of each flavor if you don’t absolutely love it. Yes, that includes shipping and sales tax! (not return shipping). Pretty fair right?

Rest assured, you can try it for 30 days risk-free. Learn more(opens in a new window).

>100% Money-Back Guarantee!
Buy a bag of Ka’Chava, get a free Mason jar
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Why Subscribe?

See what more than 100,000 Ka’Chava customers are so happy about!

Sign Up Today and You’ll Get:

$10 off each and every bag

That’s just $3.99/serving.

Full flexibility

Adjust orders to fit your schedule: pause, delay, or change delivery frequency with ease.

Pre-shipment reminders

No surprises here: you’ll get an e-mail three days before every order is scheduled to ship, so you can easily make changes.

Add-on product discounts

Pay less to try new shake flavors or other Ka’Chava products.

Exclusive member benefits

Get early access to new products and special branded merch.

Commitment-free convenience

Change your mind? Cancel anytime via e-mail, phone, web chat, or just a few clicks in your online account.
  • What if I want to change flavors?

    Glasses of Kachava Blend

    Variety is the spice of life, and we’re not into underseasoning. Try our chai! Meet our matcha! Get into our van-illa! (We might have to workshop that last one, but you get it.)

    Just log into your account to edit the flavors in your upcoming Ka’Chava delivery and treat yourself to a new taste or two (or three or four—we’ve got five options!).

  • What if I don't have enough?

    3 Bags of Ka'Chava

    Ok, first of all, we’re thrilled that you’re asking this question because it must mean you really like us. The feeling’s mutual, so fear not: there’s plenty more Ka’Chava where your last bag(s) came from.

    Whether you’re looking to add more bags to a single upcoming delivery, or increase the frequency of how often our Superblend ends up at your doorstep, you hold the keys to the kingdom. Just log into your Ka’Chava account to edit as needed and crank up the Ka’Chava to your heart’s content.

  • What if I have too much?

    Hand scooping Ka'Chava Powder

    Too much of a good thing? It can happen. Sometimes we overdo it, too. Maybe we’re overdoing it on this very Q&A page. You tell us!

    But in terms of your order...we can help you reign things in. Logging into your Ka’Chava account lets you pause, delay, and reduce the frequency of your upcoming orders so you can have just the right amount of Ka’Chava in your life at any given time.

  • Are there any hidden fees?

    Hand interacting with our Ka'Chava App

    Nope. We think surprises should be limited to birthday parties (and even then, they can be pretty risky).

    There are no hidden fees associated with a Ka’Chava subscription. We’ll send a pre-shipment >reminder three days before each upcoming delivery to let you know it’s about to be shipped, so you have time to adjust it however you need to.

  • Do I have to commit?

    Man And Woman With Kachava

    Ah, reminds us of dating in our 20’s.

    But no, no commitments necessary. We want the kind of relationship where you’re just as excited to have us in your lives as we are to have you in ours. So if you decide we’re not for you, that’s ok. We’ll be fine. And we’ve got some classic rom-coms lined up for later just in case we’re not.

  • Is it easy to cancel?

    Managing your Ka'Chava subscription is easy!

    Absolutely. Look, we’re not the Corleones. You want out of the business, we’ll allow it—no strings attached.

    There are three ways to cancel your Ka’Chava subscription: you can either do it yourself by logging into your account, or have us help you via email or over the phone.

    Want to connect in real time? Feel free to give us a ring at 1 855-668-7574. If you’d rather not talk to someone, shoot us an email at support@kachava.com.

  • What if I don’t like it?

    Bags of Ka'Chava

    We make trying Ka’Chava a completely risk-free experience. Our Money-Back-Guarantee means exactly what you think it does: if you don’t love Ka’Chava for any reason, we’ll give you a full refund for up to one bag of each flavor. Reach out to start the return process and we’ll issue a refund as soon as we receive your returned bag—even if it’s empty. Learn more about our return process here