Managing Subscription

How do I cancel my subscription?

You can cancel your subscription at any time by:
i) Replying to any email from Ka'Chava and stating “I want to cancel my subscription”; OR
ii) Reaching out to customer support via chat/email/telephone; OR
iii) Creating an account on the Ka’Chava website and following the instructions below.

  • Log in to your Ka'Chava account.
  • Click Subscriptions menu item.
  • Click Manage subscription button.
Subscriptions page with the Subscriptions tab and the Manage subscription button highlighted
  • Click Cancel subscription at the bottom of the page.
Bottom of the Manage Subscription page with the Cancel subscription link highlighted
  • Choose the reason for your cancellation.
  • Confirm by clicking on Cancel subscription.
Cancellation form asking for your main reason for canceling, with an arrow pointing to the Cancel subscription button

Back to Managing Subscription

Need Help?

Support Times Mon-Fri - 9am to 6pm EST