Our Promise

We want you to be healthy, happy & satisfied.

Get a full refund for 1 bag of each flavor if you don’t absolutely love it. Yes, that includes shipping and sales tax! (not return shipping). Pretty fair right?

Rest assured, you can try it for 30 days risk-free. Learn more(opens in a new window).

TRY IT!
>100% Money-Back Guarantee!

Why Subscribe?

See what more than 100,000 Ka’Chava customers are so happy about!

Sign Up Today and You’ll Get:

$10 off each and every bag

That’s just $3.99/serving.

Full flexibility

Adjust orders to fit your schedule: pause, delay, or change delivery frequency with ease.

Pre-shipment reminders

No surprises here: you’ll get an e-mail three days before every order is scheduled to ship, so you can easily make changes.

Add-on product discounts

Pay less to try new shake flavors or other Ka’Chava products.

Exclusive member benefits

Get early access to new products and special branded merch.

Commitment-free convenience

Change your mind? Cancel anytime via e-mail, phone, web chat, or just a few clicks in your online account.

REFUND POLICY

Try Ka’Chava completely risk-free!

We believe strongly in the value of Ka’Chava and take full responsibility for your satisfaction.

If you don’t absolutely love it for any reason, we’ll give you a full refund* for 1 bag of each flavor. No questions asked!

Just let us know within 30 Days of receiving your delivery.

And with our “Empty-Bag Policy” you can return 1 bag of each flavor - even if they are completely empty!**

Simply follow these easy steps:
1. Tell us on this form (opens in a new window) that you’d like a refund, and how many open / un-open bags you’ll be returning (1 bag of each flavor is allowed).
2. We will email you the address where you can return your bag(s).
3. Place the bag(s) in a box and mail it to us.
4. We will initiate your refund within 48 hours of receiving your package.

Can I get a refund even if it’s not my first purchase?
You might have a legitimate reason to request a refund, even if it’s not your first time ordering. Use the same form to let us know what went wrong and we’ll do our best to make it right.

*Full refund means the total amount you paid for up to 1 bag of each flavor + shipping and handling + sales tax. Customer is responsible for return shipping.
**Repeated refund requests from the same customer are not allowed.
***This refund policy applies to orders placed on kachava.com only and it is subject to change without notice.