Gift Card Terms and Conditions

What if my gift card balance doesn’t cover the purchase price of my item?

If your purchase amount exceeds the unused balance of your Ka’Chava gift card, you can pay the remainder using an additional form of payment during the checkout process.

Can I apply my gift card to an existing subscription?

Gift cards can only be used on new subscriptions as a payment method for your first order. Unfortunately, they cannot be used on existing subscription orders.

Can I change the value of a gift card after I've paid for it?

Once you’ve paid for your gift card, the balance is set and cannot be changed.

Where can I use my gift card?

Ka’Chava gift cards can be redeemed, for all or part of its value, only on kachava.com. They cannot be redeemed on Amazon.com or at any retail locations.

Can I refund my gift card?

Gift card purchases are non-refundable.